Privacy Policy

Last updated: 27 August 2025

This Privacy Policy explains how Only Hands (“we,” “our,” or “us”) collects, uses, and protects your information when you use https://www.only-hands.org (the “Site”).

By using the Site, you agree to the practices described here. If you do not agree, please stop using the Site.

1. What Information We Collect

We may collect the following types of data:

  • Account Data: email address, username, password, government-issued ID, photos for verification, and (where applicable) business licence details.
  • Listing Content: photos, text, business details, and contact information you publish on the Site.
  • Technical Data: IP addresses, browser type, device information, and server logs.
  • Cookies: essential cookies used for login sessions and spam prevention. We do not use third-party analytics or tracking cookies at launch.

2. How We Use Your Information

We use your information only to:

  • Create and manage accounts.
  • Verify age and identity for provider accounts.
  • Display business listings and content to visitors.
  • Operate, secure, and improve the Site.
  • Communicate with you about account activity, updates, or policy changes.
  • Comply with legal obligations if required.

We do not sell or rent your personal data to third parties. We may share information with hosting providers, moderators, or legal authorities where necessary.

3. Data Retention

  • Verification documents (ID, photos) are deleted within 30 days after verification is complete.
  • Listings and account data are retained while your account is active. If you close your account, listings are removed from public view, but we may keep backups for up to 6 months for legal or security reasons.
  • Server logs are kept for up to 12 months to prevent abuse and maintain security.

4. Your Rights

Depending on your location (for example, under the EU General Data Protection Regulation – GDPR), you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates.
  • Request deletion of your account and associated data (subject to retention periods above).
  • Object to or restrict certain types of processing.

To exercise these rights, contact us at: admin@only-hands.org.

5. Data Security

We use reasonable measures to protect your data, including:

  • HTTPS encryption
  • Firewall and server protection
  • Limited access to verification documents

However, no system is 100% secure. You use the Site at your own risk. Please protect your password and do not share your account login.

6. Children’s Privacy

This Site is for adults 18+ only. We do not knowingly collect or store information from anyone under 18. If we become aware that a minor has registered, we will delete the account.

7. Third-Party Links

The Site may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date. Continued use of the Site after changes means you accept the updated policy.

9. Contact

For privacy-related questions, contact us at:

Email: admin@only-hands.org
Address: (To be added once a company is formally established)